Contact Us
Catacombs Paris Tickets is an independent travel guide. Contact our website team about page content, corrections, links or site issues. For a booking, payment, refund or ticket change, please contact the booking provider shown in your confirmation.
Last updated · October 2026
We are not the official website of the Paris Catacombs. We do not operate the attraction, control admission or run tours.
How to reach us
Email the website team at info@catacombs-paris-tickets.com. We can help with questions about this website and its published guides.
What we can help with
- Out-of-date details, broken links or unclear page content.
- Feedback on guides, accessibility issues and affiliate-link questions.
- Editorial suggestions, partnerships and website-related enquiries.
What we cannot do — and who can
We cannot change, cancel or reissue a booking, alter ticket names or dates, issue refunds, confirm entry, contact an operator for you, or control provider availability.
Your confirmation email has the booking provider’s manage-booking link. Use that link, the provider app or account, the voucher, or the provider’s customer-support channel.
Already booked? Start here
Find your confirmation email and booking voucher first. They show the provider and booking reference needed for support.
Bookings made through third-party platforms or an attraction or operator website are governed by that provider’s terms. We cannot access third-party booking records.
How this site makes money
Some outbound booking links may be affiliate links. If you make a purchase through one, we may receive a commission.
This does not normally add extra cost to you. It does not make us the official seller, attraction operator or tour provider.
Before you email
Please include the page URL, the topic or section, and a clear note about what needs attention. A screenshot can help.
For a website issue, include your device and browser where useful. Do not send unnecessary personal information.
What not to send us
Do not email passwords, full card numbers, security codes or identity documents. For booking or payment issues, contact the actual booking provider through its official support channel.
How we handle corrections
If you spot a wrong price, closed entrance or outdated opening time, tell us. We check reports against the official source and correct the page when the report is right.
A factual correction is always useful, even when it is not a complaint.
Policy links
Read our Privacy Policy, Terms, Disclaimer and Editorial Policy.